Fulfillment
Services for Technology Partners
Ensuring Your Customers’ Satisfaction
You may have sold a customer a technology solution, but if you
can't install it, integrate it with their existing environment and
help them accomplish their business goals, your customer won't be
completely satisfied. Collective can ensure your customers’ complete
satisfaction by providing you with a team of skilled professionals
that have deep experience in heterogeneous environments, advanced
product knowledge, and solid interpersonal skills to represent you
at your client's site. Collective Technologies' Fulfillment Services
include:
- Residencies – customer-led requests for experts with specific
skill sets; working directly for the partner’s customers.
- Retainers – partner-led requests for experts working as
partner employee.
- Custom Project Work - Collective-owned projects for a
partner; providing skill sets for projects.
- Transactional Fulfillment Work – SKU-based partner services
sold to end customers, with Collective fulfilling these services
for the partner.
The Best Consultants in the Industry
Our highly selective recruiting process ensures that our consultants
are the best in the industry. Our expertise spans the Windows, Linux
and UNIX operating systems environments, with specific skills in:
- Server/storage consolidation
- Server/storage architecture
- Active Directory™
- Migration planning and implementation
- Messaging and collaboration
- Clustering
- Backup and recovery
- Data migration and database administration
- Systems Management
- Patch Management
We also know how to work with leading technology providers. From
initial customer contact through the actual engagement to the completion
of all documentation, our partner team ensures end-customer satisfaction
as well as seamless integration with the customer’s back office.
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