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Wall of Praise

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Stories About Collective’s “Above and Beyond” Service

 

AndyAndy

Any praise I could offer could not effectively describe how pleased I was with Andy. His skill set allowed us to complete the discovery process within two hours, which in my opinion is a major accomplishment considering the size and scope of our project that includes 54 worldwide sites.

He hit the ground running and was a critical member to my migration team. He was assigned some very difficult issues to resolve, which allowed the project to continue on schedule. Andy was even assigned some tasks which may have seemed remedial and tedious, but he took them with a smile and completed them with enthusiasm.

Andy was also a very personable member of the team who helped keep team members’ morale high, with everyone eager to complete tasks. He fit right in so the team operated not just as a team, but as a family. My team has been together for over 4 years without any turnover, which is a good indicator as to how close the team has become. In his short time with us, Andy had my entire team feeling as if he had been with us for years, due to how well he won over everyone's trust. Andy is definitely a fine representative and I would not hesitate in providing recommendations to anyone to use Collective for any consulting needs.

- Conexant Systems

Dale

I just wanted to send you a quick note letting you know what a great job Dale did this week. He has been a real trooper and I don't think we would be where we are without his help. We consider him a valued member of the team and look forward to working with him on this project.

—Dell

I just wanted to say thank you for assigning Dale to our engagement that was coordinate through Dell Professional Services. Not only is Dale a great person to work with, he is an excellent engineer. The last four weeks have gone without a hitch in regards to Dale’s assistance and performance. I look forward to the possibility of working with Dale in some of our upcoming projects involving Dell Professional Services.

—Millville Public Schools

DwaneDwane

“Thanks for the documents and the excellent job you performed up at Harvard. The feedback I received from the client was overwhelming positive, they admired both your professionalism as well as you technical acumen.”

—Dell

HermieHermie

As the storage champion for EDS domestic managed storage I have worked with many people in the storage field in my years. Without a doubt, Ted Julie and Hermie have skill sets to match anyone within EDS, and a stronger dedication and work ethic. EDS is better company because of these three. Their accomplishments towards completing the storage migrations on time are exemplary. To my knowledge EDS has never migrated this much hardware and data in such a short period of time.

They have put in the extra hours and lost weekends without complaint. In monetary terms they will save EDS over $1.2 million this year by avoiding lease and maintenance penalties--all while maintaining their regular workload. I am very proud to be associated with this team.

—EDS

This recognizes Senior Storage Systems Engineer Hermie Cloete and his support for SPD's Clustered Server implementation in the Webster Data Center. Hermie's work is outstanding by every measure. He significantly contributed to the Xerox Order To Collection business system and how it now operates within a "Highly Available" systems framework. This offers real business value to Xerox from a continuous operations standpoint.

Hermie carefully guided the successful integration of EMC² SAN technologies into the cluster. He proactively identified gaps and implemented solutions that were key to the outcome. Hermie supported a series of Promote-To-Production engineering activities resulting in minimal impact to users and a high quality delivery.

Hermie helps Xerox leverage investments in EMC² technologies and services. Innovations such as support for SCSI3 Persistent Reservations and IO Fencing ensure data protection. Hermie's work streamlined our Hot Backup mechanism while maximizing the use of Business Continuity Volumes with the Cluster. He helped overcome various interoperability challenges between disparate vendor technologies to deliver what was required.

Hermie's thoughtful and collaborative approach helped a cross-functional team work effectively together. He made certain all players understood work he was doing and how they may be impacted. He carefully documented and explained little-understood technologies and improved overall productivity, while reducing defects that can arise with complex interlocking functionality. Thanks to Hermie for his continued support of these efforts! Well done!!

- Xerox Corp.

Jonathan

Jonathan's assistance on this has been greatly appreciated and the comments from the customer, on the attached project sign-off sheet, speak for themselves. He really helped us take an initially tough situation with this Cluster engagement (Felix vs. ROCKS, multiple master nodes, etc) and turn it into a positive customer experience. I understand from the account team that the customer is already planning/budgeting for their next upgrade. Thanks again for the outstanding effort.

—Dell Professional Services - Services Solution Architect – SLG, Dell

Jonathan has been an incredible asset to the completion of this project. His expert knowledge and outstanding ability to work with the customer has been appreciated.

—North Carolina Department of Air Quality

Norm

I wanted to thank Norm for the work he did at Raytheon Corp for a Celerra Migration while he was onsite for a residency. When I heard we had a resident onsite that might be able to help, my initial thought was, “Okay, it's a person onsite,” but I didn't expect much assistance from past experiences. Norm was extremely helpful in providing technical assistance on a successful Celerra migration. The customer is very happy how this project went.

Norm was willing to do whatever it took to be helpful to EMC² on this project. That included writing migration scripts, Celerra configuration, and onsite post migration support. He did this while maintaining his primary responsibilities. Norm is a good technical resource who is very well-rounded and has a great attitude. I would work with Norm or recommend him anytime.

—EMC²

Patrick

I just wanted to take a minute and recognize Patrick. I believe I have mentioned to each of you how helpful and supportive he has been at Georgia Tech. I just wanted you guys to know that he really helped Dell - and he really helped me - when the going was tough. We appreciate his efforts and as I said, I wanted to recognize him for his commitment to excellence and positive attitude. I look forward to working with him on future projects!

—Dell

Steve C

Steve has been exceptional to work with this last week and a half - and has a fantastic consultative attitude. I like people that don't just "do things right - but do the right thing" and in our environment it's often a struggle to know what's right. Steve asked when unsure, and attempted to do the right thing for every situation, even sometimes when nothing works.

— Dell

SteveSteve

Just wanted to drop a quick note and let everyone know that Steven is doing an exceptional job with Sprint. It’s not often that you come across consultants with this level of depth, breadth, and expertise and exceptional customer service. When you do it makes you appreciate them even more. Thanks again and keep up the great work!

—Microsoft Communications Sector-Americas, Microsoft

I would like to thank Steve for all what he did; I have never seen someone knows his product as much as Steve. He not only set up our backups but also educated us on how to use, he made sure all our needs have been met. He also gave us very good tips on our exchange. I am so glad you sent a very knowledgeable person and very friendly too. People like Steve make me feel we are in good hands with Veritas. I will deliver this message to my management and would really appreciate if Steve management would know too. Steve thanks again.

—Verizon

Steve OSteve O

It was a pure pleasure to have Steve with us. As professional and personable as he proved to be the last time he was here, Steve came in this week and handled taskings efficiently and jumped in to assist with the various 'brush fires' we've had this week. We'll miss having Steve with us.

—Exchange Administration Team - USMA/DOIM/CSD/SSSB